About Us
At Sybonel, we believe skincare should feel like luxury every day. Our collection is crafted in small batches...
RICH, TRADITIONAL INGREDIENTS
Tallow, nourishing oils, and targeted actives.
Handcrafted
Each product is carefully made in small batches.
Cruelty Free
We never test on animals, ever.
A silky, fast-absorbing oil serum crafted with potent natural actives to brighten, smooth, and restore your complexion.
How to Use: Apply 3–4 drops to clean skin morning and evening. Press into face and neck, then follow with moisturiser. Always apply SPF in the morning.
Suitable for all skin types. Made in the UK with natural, ethically sourced ingredients.
Squalane, Rosehip Seed Oil, Ethoxydiglycol, Tocopherol, Licorice Root Extract, Kojic Dipalmitate, Sea Buckthorn Fruit Oil, Tetrahexyldecyl Ascorbate.
Sybonel was created to combine skincare formulation with a Nurse’s understanding of skin health and care.
Our mission is simple: To help you feel confident in your skin with effective, gentle, and intentional products.
Reviews
"Radiant Glow Bar has transformed my routine. It lathers beautifully and feels luxurious every day."
— Amelia T.
"COCOROSE Bar of soap cleanses very well, I love the smell"
— Sophie M.
"Radiance Ritual Serum gives my skin the healthiest glow, I've had so many compliments."
— Tia R.
"Fast delivery and amazing customer care. Everything arrived perfectly packaged."
— Daniel K.
Yes, our products are formulated with gentle, natural ingredients suitable for all skin types, including sensitive skin. We avoid harsh chemicals and synthetic fragrances.
We use premium natural ingredients including shea butter, essential oils, botanical extracts, and plant-based oils. All ingredients are ethically sourced and cruelty-free.
UK orders typically arrive within 2-3 business days. International shipping times vary by location, usually 5-10 business days. You'll receive tracking information once your order ships.
Yes, we offer free UK shipping on orders over £50. International shipping rates are calculated at checkout based on your location.
We accept returns within 30 days of purchase for unopened products in original condition. Due to hygiene reasons, opened skincare products cannot be returned unless defective.
Contact our customer service team with your order number and reason for return. We'll provide a return authorization and instructions for sending your items back.
We accept all major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. All transactions are securely processed through Shopify Payments.
Orders can be modified or cancelled within 2 hours of placement. After this window, orders are processed for shipment and cannot be changed. Contact us immediately if you need assistance.
Most of our products are vegan, and all are 100% cruelty-free. Some items contain beeswax or honey. Check individual product descriptions for specific ingredient information.
We use recyclable and biodegradable packaging materials whenever possible. Our shipping boxes are made from recycled cardboard, and we minimize plastic use throughout our packaging.
Everything you need to know about our delivery and return policies
UK Delivery: 2-3 business days
Free shipping on orders over £50. All orders are dispatched within 24 hours on business days.
We offer a 14 day return policy on all unused products in original packaging.
To initiate a return, please contact us at hello@sybonel.com
We're happy to arrange an exchange within 14 days of receiving your order. Items must be unused, unopened, and in their original packaging. Email hello@sybonel.com to arrange an exchange.
Track your order using the tracking number provided in your shipping confirmation email.
Tracking updates may take 24-48 hours to appear.
We currently ship within the UK only. We hope to offer international delivery in the future — if you're outside the UK and would like to order, email us at hello@sybonel.com and we'll let you know when worldwide shipping becomes available.
Happy to answer any questions about your order, shipping, or returns — just email hello@sybonel.com or use our contact form, and we'll get back to you within one business day.
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